Privacy Policy

Last Updated: July 2026

Gigaa Med USA (“Gigaa Med,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit gigaamed.us or any page, form, or service that links to this Privacy Policy (collectively, the “Site”).

This Privacy Policy applies to website visitors, prospective customers, healthcare professionals, clinics, dealers, distributors, business partners, and other individuals who communicate with us through the Site.

1. Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide when you:

  • Request pricing, product information, a quote, or a demonstration;

  • Submit a contact or support inquiry;

  • Ask about equipment financing;

  • Apply to become a dealer or distributor;

  • Register for an event, training, or other program;

  • Subscribe to marketing communications; or

  • Otherwise communicate with us.

Depending on the form or communication, this information may include:

  • First and last name;

  • Email address;

  • Telephone number;

  • Practice, clinic, company, or business name;

  • State, region, or territory;

  • Professional specialty or practice type;

  • Business type and the markets your business serves;

  • Products or services in which you are interested;

  • Demo, pricing, financing, support, or clinical-information preferences;

  • Anticipated purchasing timeline or stage in the buying process;

  • Whether your business currently sells laser systems;

  • Optional business information, such as an approximate equipment-sales revenue range;

  • Questions, comments, and other information included in a message; and

  • Records of communications and follow-up interactions with our personnel.

Please do not submit Social Security numbers, bank-account information, payment-card information, patient names, medical records, treatment records, or other protected health information through the Site’s general contact forms.

Information Collected Automatically

When you visit the Site, we and our website, analytics, security, and advertising providers may automatically collect information such as:

  • Internet Protocol address;

  • Browser type and version;

  • Device type and operating system;

  • Device or advertising identifiers;

  • Pages viewed and links selected;

  • Referring website or advertising source;

  • Dates, times, and duration of visits;

  • General geographic location derived from an IP address;

  • Interactions with forms, advertisements, emails, and website features;

  • Cookie identifiers and preference information; and

  • Information used to detect fraud, spam, security incidents, and technical errors.

This information may be collected through cookies, pixels, tags, local storage, server logs, software-development tools, and similar technologies.

Information From Other Sources

We may receive limited information from:

  • Referral partners;

  • Authorized dealers or distributors;

  • Event organizers;

  • Marketing and lead-generation partners;

  • Financing providers when you request a financing introduction;

  • Corporate affiliates, manufacturers, or product-support teams;

  • Publicly available business directories; and

  • Analytics, advertising, and technology providers.

We may combine this information with information collected directly from you when permitted by law.

2. How We Use Information

We may use personal information to:

  • Respond to inquiries and provide requested information;

  • Contact you about pricing, demonstrations, quotes, availability, financing options, training, or product support;

  • Determine which products or services may be relevant to your practice or business;

  • Schedule and conduct product demonstrations;

  • Prepare quotes, proposals, and related sales materials;

  • Evaluate dealer and distributor applications;

  • Administer dealer, distributor, customer, or business-partner relationships;

  • Facilitate an introduction to a third-party financing provider when requested;

  • Provide warranty, service, technical, and clinical-product support;

  • Send newsletters, product information, event announcements, educational materials, and other marketing communications;

  • Measure advertising and marketing performance;

  • Personalize website content and marketing;

  • Understand how visitors use the Site;

  • Improve our products, services, website, and sales processes;

  • Protect the Site, our users, and our business from fraud, misuse, and security threats;

  • Maintain business and communication records;

  • Comply with legal, regulatory, tax, accounting, and contractual requirements; and

  • Establish, exercise, or defend legal claims.

We may also use information for another purpose disclosed to you when the information is collected or with your consent.

3. Email, Telephone, and Marketing Communications

When you submit an inquiry, we may contact you by email or telephone to respond to your request and provide related follow-up information.

We may also send marketing emails concerning products, demonstrations, events, educational materials, financing availability, dealer opportunities, or other Gigaa Med offerings. You may unsubscribe from marketing emails by selecting the unsubscribe link included in the email or by contacting us at info@gigaamed.us.

Unsubscribing from marketing communications will not prevent us from sending non-promotional messages concerning an existing inquiry, transaction, warranty matter, support request, or business relationship.

We will not send automated marketing text messages unless we have obtained any consent required by applicable law. Consent to receive marketing communications is not a condition of purchasing a product or service.

4. Cookies and Similar Technologies

We may use the following categories of cookies and similar technologies:

Strictly Necessary Cookies

These technologies support core website functions, security, spam prevention, network management, form submission, and cookie-preference storage.

Functional Cookies

These technologies remember preferences and improve website functionality and user experience.

Analytics Cookies

These technologies help us understand website traffic, visitor behavior, referral sources, popular content, and the performance of the Site.

Advertising and Marketing Cookies

These technologies may be used to:

  • Measure advertising campaigns;

  • Attribute inquiries to marketing sources;

  • Create or evaluate audiences;

  • Limit how often an advertisement is displayed;

  • Present advertisements based on website interactions; and

  • Support cross-context behavioral or interest-based advertising.

Advertising and analytics providers may collect identifiers, device information, approximate location, and internet or network activity through these technologies.

You may control cookies through your browser settings. Where available, you may also use the Site’s Cookie Settings or Your Privacy Choices tool to accept, reject, or manage non-essential cookies.

Blocking cookies may affect the availability or operation of some Site features.

Do Not Track and Universal Opt-Out Signals

Because there is not a uniform industry standard for ordinary browser “Do Not Track” signals, the Site may not respond to those signals.

Where required by applicable law, we recognize legally valid universal opt-out mechanisms, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising.

5. How We Disclose Information

We may disclose information to the following categories of recipients:

Service Providers

We may disclose information to companies that provide services on our behalf, including:

  • Website hosting and maintenance;

  • Customer-relationship management;

  • Email delivery and marketing;

  • Form processing;

  • Analytics and reporting;

  • Advertising and campaign measurement;

  • Spam prevention and fraud detection;

  • Communications and scheduling;

  • Information technology and cybersecurity;

  • Document storage;

  • Customer support; and

  • Professional consulting.

These providers may use information only as permitted by their agreements with us and applicable law.

Financing Providers

When you request financing information or ask to be connected with a financing company, we may disclose your contact and business-inquiry information to the applicable financing provider.

A financing provider is a separate company and will process any financing application under its own privacy policy and terms. Gigaa Med does not intend to collect Social Security numbers, bank-account information, personal financial statements, or credit-application information through its general website forms.

Dealers, Distributors, Affiliates, and Product-Support Teams

We may disclose information to an authorized dealer, distributor, corporate affiliate, manufacturer, or technical-support team when reasonably necessary to:

  • Respond to an inquiry;

  • Provide a demonstration or quote;

  • Arrange delivery, training, warranty service, or technical support;

  • Evaluate or administer a dealer relationship; or

  • Support an existing customer relationship.

Some of these recipients may be located outside the United States.

Advertising and Analytics Partners

Subject to your choices and applicable law, advertising and analytics providers may collect or receive cookie identifiers, device information, general location information, and internet or network activity.

Although we do not sell personal information for money, some privacy laws may define these advertising-related disclosures as a “sale,” “sharing,” or use for “targeted advertising.”

Professional Advisers

We may disclose information to attorneys, accountants, auditors, insurers, financial institutions, and other professional advisers when reasonably necessary.

Legal and Safety Disclosures

We may disclose information when we believe disclosure is reasonably necessary to:

  • Comply with a law, regulation, subpoena, court order, or governmental request;

  • Protect the rights, safety, and property of Gigaa Med, our customers, or others;

  • Investigate fraud, security incidents, or violations of our agreements; or

  • Establish, exercise, or defend legal claims.

Business Transactions

Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, corporate restructuring, or similar business transaction.

6. Sale and Sharing of Personal Information

We do not sell personal information in exchange for money.

If advertising or marketing cookies are enabled, we may disclose identifiers and internet or network activity to advertising and analytics partners. Certain state privacy laws may characterize these activities as the sale or sharing of personal information or as targeted advertising.

Where applicable, you may opt out by:

  • Using the Your Privacy Choices or Cookie Settings link on the Site;

  • Enabling a legally recognized universal opt-out signal, such as Global Privacy Control; or

  • Contacting us at info@gigaamed.us with the subject line “Privacy Opt-Out.”

We do not knowingly sell or share the personal information of individuals under 16 years of age.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

  • The nature and status of an inquiry;

  • Whether you become a customer, dealer, distributor, or business partner;

  • The duration of our business relationship;

  • Warranty, service, and support requirements;

  • Whether you continue to receive marketing communications;

  • Applicable legal, regulatory, accounting, and tax requirements;

  • Security and fraud-prevention needs; and

  • The need to establish, exercise, or defend legal claims.

When personal information is no longer reasonably necessary, we may delete it, anonymize it, or retain it in a restricted form where permitted or required by law.

We may retain a limited record of an unsubscribe request to ensure that we continue to honor it.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, internet transmission, email system, or electronic-storage method can be guaranteed to be completely secure. You should not submit confidential patient, financial, or identity information through an ordinary website contact form.

9. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Confirm whether we process your personal information;

  • Access personal information we maintain about you;

  • Correct inaccurate personal information;

  • Request deletion of personal information;

  • Receive a portable copy of certain information;

  • Opt out of the sale or sharing of personal information;

  • Opt out of targeted advertising;

  • Opt out of certain profiling activities;

  • Withdraw consent where processing is based on consent;

  • Limit certain uses of sensitive personal information; and

  • Appeal our decision concerning a privacy request.

To exercise a privacy right, contact us at:

Email: info@gigaamed.us
Subject line: Privacy Request

Please describe the right you wish to exercise and provide sufficient information for us to identify the relevant records. We may need to verify your identity before completing a request.

You may use an authorized agent to submit a request when permitted by law. We may request proof that the agent is authorized to act on your behalf.

We will not unlawfully discriminate against you for exercising a privacy right.

Appeals

If we deny your request, you may appeal the decision by emailing info@gigaamed.us with the subject line “Privacy Appeal.” Please identify the original request and explain why you believe the decision should be reconsidered.

10. Additional Information for California Residents

This section supplements the remainder of this Privacy Policy for California residents.

During the preceding 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email address, telephone number, IP address, and online identifiers;

  • Customer-record information, such as contact details and business communications;

  • Commercial information, such as product interests, quote requests, purchasing timelines, and financing interest;

  • Internet or electronic-network activity, such as browsing activity, referral source, pages viewed, and interactions with advertisements;

  • Approximate geolocation information, such as a general location derived from an IP address;

  • Professional or employment-related information, such as practice type, company, business role, markets served, and dealer information; and

  • Inferences, such as likely product interests or the stage of a potential purchasing decision.

We collect these categories from you, your device, service providers, referral partners, advertising partners, and other sources described in this Privacy Policy.

We use and disclose these categories for the business and commercial purposes described above.

We may disclose these categories to service providers, corporate affiliates, dealers, distributors, financing providers, analytics companies, and advertising partners.

We do not intend to collect or use sensitive personal information for purposes that require a right to limit under California law. Please do not submit sensitive personal, financial, patient, or health information through general website forms.

We do not sell personal information for monetary consideration. If advertising cookies are enabled, identifiers and internet or network activity may be disclosed in a manner considered “sharing” or a “sale” under California law.

California residents may exercise applicable rights by following the instructions in Section 9 or by using the Site’s Your Privacy Choices mechanism.

11. Third-Party Websites and Services

The Site may contain links to third-party websites or services, including:

  • Financing providers;

  • Social-media platforms;

  • Messaging and communications services;

  • Event-registration services;

  • Dealers and distributors; and

  • Other external resources.

We do not control the privacy, security, or data-processing practices of third parties. Information you provide directly to a third party is governed by that third party’s privacy policy and terms.

12. Patient and Health Information

Gigaa Med supplies professional medical, therapeutic, veterinary, and aesthetic equipment. The Site is not intended to collect patient medical records or to serve as a method for transmitting protected health information.

Do not include patient names, dates of birth, medical-record numbers, diagnostic records, treatment records, photographs identifying a patient, or other protected health information in a general inquiry.

If information concerning a specific technical or clinical situation is necessary, remove patient identifiers before submitting the information or contact us to determine whether an appropriate secure communication method is available.

13. Children’s Privacy

The Site is intended for adults and business professionals and is not directed to children under 18.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through the Site, contact us so that we may investigate and delete the information where appropriate.

14. International Data Transfers

Gigaa Med and some of its affiliates, manufacturers, support personnel, or service providers may operate in countries other than the country where you live.

As a result, information may be processed in the United States and other jurisdictions whose privacy laws may differ from those in your jurisdiction. Where required, we use appropriate safeguards for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, vendors, or legal obligations.

When we update the policy, we will revise the “Last Updated” date at the top. We may provide additional notice of material changes when required by law.

16. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Gigaa Med USA
21550 Elm Hurst Lane
Katy, Texas 77450
United States

Email: info@gigaamed.us